Customer Testimonials

Just a quick note to say how thrilled I am with you guys making it so easy to get my downstairs carpeted this week. Thank you very much.

Not only was every step of the process dealing with you all a breeze, but you made a great job of it for an excellent price. And getting it done so quickly before the guests moved in took away so much stress.
I would like to inform you of both our experiences with dealing with your company,starting right at the beginning or as much as i can remember. I will not be correct with my times and dates, but here goes.

1. First contact with your company was when my wife and i were driving to your business and got lost. Couldn't find you. Should have taken our notes with us,we only had to come from Wigram. Rang your company and our first contact was with your reception,Jessica.After talking to this young lady re,how to get to your business my wife and i immediately could tell we were going to deal with a brilliant and professional company. Jessica was absolutely brilliant to talk to. Keep her on Graeme.

2. Second contact was with Louise.Well we were both totally blown away with this young lady.I have recently retired after 41 years on the road covering the Sth,Island selling heavy duty industrial chemicals.I have meet many ladies over this period of time from office duties,factory managers,purchasing managers etc,but none like this young lady. Her knowledge of the products,manners,and everything else that goes with her job was of the highest experience one could ever wish for.Totally unbelievable.

3. During the time of dealing with your company we also meet,Lisa,Gordon and Adam.With staff like these three Graeme you cannot possibly go wrong in business. I will never have any problems with recommending your company when it comes to your range of products.
Thank you for arranging our carpet to be laid so quickly, it looks fantastic and please thank the carpet layer for doing such as great job.

I just wanted to thank Brian for the fantastic work he did putting down the floor in our garage. I don'tn think it was an easy job but it looks amazing. What a tradesman.
Everyone at Flooring Warehouse  has been great to deal with (including Kaylene) and the guys have done a super job laying the carpet.
Marcia, you were very helpful and I much appreciated your guidance in choosing which vinyl and are most welcome to come see the outcome should you be interested.  I am very happy with it.
Thank you Ben, you have been awesome to communicate with.
New carpet today many thanks to Graeme Coey of The Flooring Warehouse for great service, great layers and most of all a pleasant and easy way to do business. Top recommendation.
Gotta say, not only did the installer do a bloody great job, he was really nice bloke's a pleasure dealing with a company that has great product, at a fair price, is on to it and easy to deal with, got it done quickly, has great staff/ contractors and overall gets everything bang-on.Well done.
I'm thrilled with my flooring and the fabulous customer service I've received from you! You're a star! Many thanks.
I would like to take this opportunity to thank you and your site team for their efforts to deliver our recent project, ST Margaret 2019s College Winchester Precinct. The Southbase team has a track record in Christchurch of actively working with our clients and their design teams to deliver innovative build solutions. One of the key attributes to ensuring the successful delivery of the project has been your company 2019s involvement.
I wish you and your business continued success and look forward to working with your company again. Last year, my husband Shane and I purchased carpet off Flooring Warehouse in relation to our EQC repairs at in our home in Bryndwr, Christchurch. Our EQC repairs ended up being extremely long and difficult (10 months instead of the estimated 11 weeks), with some significant complications and we were just reflecting the other day about the many different trades we had had onsite and how good (or not) each was. We're pleased to say that Flooring Warehouse definitely featured at the top of our very short "good" list that we would recommend to our friends. Gordon from Flooring Warehouse was fantastic. He was very patient with us changing our minds and when we had finally chosen carpet we liked and found that production had been discontinued, he recommended an alternative which we absolutely love - and everyone who visits always comments on it and asks about it. Thanks so much for looking after us last year; it was really pleasing to know that there are still some businesses out there who provide fantastic customer service in a friendly, professional way. We have recommended Flooring Warehouse to others, and will definitely come back to you when we need more flooring.
Thank you very much for your service. The carpet layer was EXCELLENT, he was so good that even though all the skirtings had been painted recently no of them were damaged, which is amazing as I have had other carpet laid and they have always managed to damage skirting so That man deserves a DB and he done a great job of fitting it so will definitely want him when we eventually get around to re-carpeting our house.